Multi-channel sales management

Customer-focused, multi-channel and digital sales management, it is possible to manage customer relationships with the help of Odoo in 360 degrees, and sell in all channels - from e-commerce, sales center, mobile sales agents, self-service and checkout in a store or restaurant, charge regular subscribers, rent equipment or Make repairs with a built-in connection to the logistics and financial modules.

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ניהול קשרי לקוחות

פירוט השירות

CRM - ניהול קשרי לקוחות

subscribers

repairs

rent equipment

e-commerce

Point of Sale

Sales

ניהול מכירות רב ערוצי

ניהול מכירות ממוקד לקוח, רב-ערוצי ודיגיטאלי, ניתן לנהל את קשרי הלקוחות בעזרת Odoo ב-360 מעלות, ולמכור בכל הערוצים- ממסחר אלקטרוני, מוקד מכירות, סוכני מכירות ניידים, שרות עצמי וקופה בחנות או מסעדה, לחייב מנויים קבועים, להשכיר ציוד או לבצע תיקונים עם חיבור מובנה למודולים הלוגיסטיים והפיננסיים.

Sales

A sales application allows you to manage an entire process from a quote to a customer to receiving orders quickly and with a friendly interface. Sending price quotes to potential customers with the help of product descriptions, combining images and additional information simply by dragging and dropping within pre-prepared templates, you can combine complementary products, perform upsells, including the option of a digital signature and the integration of a built-in customer portal that allows the customer to receive an offer and sign it.

The system makes it possible to streamline the sales process from a call center or sales agent in the field, you can set scheduled activities such as: a phone call, sending an email, an upsell offer and more will appear on the sales screen with a final target date. You can increase the sales profit by automatic offers of Adding discounts, promotions, optional products and more. Products or services can be sold for billing by hours, milestones and more. With the help of statistical analyzes and reports presented in a variety of forms in different cross-sections, it is possible to derive insights regarding the sales trend.

A subscription application enables advanced management of subscriptions and billing of recurring payments and accompanies a complete process from the stage of selling the contract, subscription terms and services to monthly/annual billing. The application has an automatic built-in mechanism for managing the process with analysis of indicators and controls.

The customers get access to a customer portal that enables digital communication that combines the customer's signature, billing, messages, offers for add-ons, follow-up and regular communication. The application is fully integrated and allows the use of pre-fenced standing orders, sending a newsletter to customers and increasing customer satisfaction by using a good marketing strategy.

Subscriptions

Point of Sale in store or a restaurant

The Point of Sale app with an advanced user interface suitable for any hardware allows you to manage a sale in a store or restaurant with full cloud work and support for online and offline communication.

The cash register is suitable for sale in a supermarket, clothing store, cafe or restaurant, and includes all sales processes from managing the cashier's shift, scanning the products, promotions, managing tables and orders, managing kitchen activities, diverse payment options, a work interface for a stationary cash register or tablet, including a stand Self-service for orders or self-scanning and payment by the customer.

The application is fully synchronized with the inventory application and integrates a system for managing and updating inventory in the store and purchase orders from suppliers in real time. You can manage an advanced product catalog with price lists and promotions, manage a customer club with customer identification using barcodes, accumulate points and redemptions, and more. At the checkout you can pay in a variety of payment channels such as cash, registration on a customer account, credit, eWallet and more.

Self-service standThe customer can order by himself from a kiosk stand or scan the products and pay independently

קופה בחנות או מסעדה

אפליקציית הקופה עם ממשק משתמש מתקדם המתאים לכל חומרה מאפשרת עבודה מלאה בענן ותמיכה בתקשורת Online ו-Offline.

eCommerce

Full solution for setting up and managing a modern online store based on open source.

Structured and advanced website design using ready-made components, or customized development

Integrative with customer data, the CRM system and customer service - Help Desk

Integration with the product catalog, inventory management, picking, deliveries, credit billing and customer invoices

Integrated marketing tools with multi-channel communication with customers, in emails, messages, chat and social networks including tracking and feed back to landing pages

Repair

The repair application allows your organization to manage a complete after-sales process, but also to simply repair products you have created, if they have a defect.

When a customer sends a product for repair, a new repair order is opened and contains all the information such as the product, the customer, whether an invoice should be made after or before the repair, additional parts that are needed and more. The application is a process in which you can send the quote for the repair to your customer, if it is approved the repair can be approved and then you can start making the repair.

Rent

Full management of equipment rental or real estate business, from coordinating the schedule, and ordering to billing

Coordinating the delivery and return dates Management of the existing inventory in the company and with the tenants with a friendly interface

Full integration with the inventory applications, customer management, financial system and electronic diary

Analytical ability and built-in controls for sales and inventory management

Sales analysis and Dashboards

You can view information in real time, investigate using advanced and intuitive tools and draw insights about sales and opportunities along the way

You can follow the performance against the goals or parallel periods and analyze the operational information and carry out business actions accordingly immediately

Custom dashboards can be created

Integration with a built-in spread sheet that can be customized and updated in real time from the system data