services and expertise
Layline Tech has been leading the Odoo activity in Israel since 2019.
As an Odoo Gold partner in Israel, we offer a One Stop shop of expertise, professional experience and a full range of services to Odoo customers in Israel.
We have decades of experience in developing and implementing ERP systems in industrial, commercial, retail, services and hi-tech organizations. We developed the full localization of Odoo for book management in Israel and registered it with the Tax Authority.
We provide customers in Israel with 360-degree services, combining the implementation of the system according to a proven methodology, with global best practice, dedicated development and adaptation of the system to customers, or if necessary - building interfaces and ongoing support (On-Going-Support) of the organization after the installation of the system and its daily operation.
Our team includes experts in accounting, manufacturing, inventory and logistics management, web design, e-commerce and digital marketing.
Layline Tech has been leading the Odoo activity in Israel since 2019.
As an Odoo Gold partner in Israel, we offer a One Stop shop of expertise, professional experience and a full range of services to Odoo customers in Israel.
We have decades of experience in developing and implementing ERP systems in industrial, commercial, retail, services and hi-tech organizations. We developed the full localization of Odoo for book management in Israel and registered it with the Tax Authority.
We provide customers in Israel with 360-degree services, combining the implementation of the system according to a proven methodology, with global best practice, dedicated development and adaptation of the system to customers, or if necessary - building interfaces and ongoing support (On-Going-Support) of the organization after the installation of the system and its daily operation.
Our team includes experts in accounting, manufacturing, inventory and logistics management, web design, e-commerce and digital marketing.
Implementation of projects - methodology
We carry out projects to implement the Odoo system in an industrial organization, retail chain, service company, start-up/high-tech, including dedicated developments and building interfaces according to customer requirements.
We carry out the projects according to Odoo's proven Best Practice methodology with 95% success worldwide, and we adapted it to the variety of customers and our accumulated experience in the Israeli market.
Several basic principles in our methodology:
We carry out projects to implement the Odoo system in an industrial organization, retail chain, service company, start-up/high-tech, including dedicated developments and building interfaces according to customer requirements.
We carry out the projects according to Odoo's proven Best Practice methodology with 95% success worldwide, and we adapted it to the variety of customers and our accumulated experience in the Israeli market.
Several basic principles in our methodology:
At the beginning of the project - we perform a preliminary stage of analyzing the gaps between the Odoo modules and the specific requirements of the organization in order to formulate a plan for the project stages, gaps that require finding an adequate solution or development before or after the launch and formulating a budget as accurate as possible for the project.
At each stage of the project, with the aim of going live with defined Odoo applications (such as: CRM and sales), we perform system tuning, customization, feasibility study for key or pilot processes if necessary, required developments and integrations, assistance in loading data, trainings, readiness tests and phase accompaniment taking off.
At each stage of the project, with the aim of going live with defined Odoo applications (such as: CRM and sales), we perform system tuning, customization, feasibility study for key or pilot processes if necessary, required developments and integrations, assistance in loading data, trainings, readiness tests and phase accompaniment taking off.
יישום
- קונפיגורציה והגדרות
- טעינת נתונים
- קסטומיזציה
- פיתוח (הכרחי לעליה לאוויר)
- הדרכות (אנשי מפתח)
- Conference Room Pilot
וולידציה
עלייה לאוויר
- ליווי הארגון בשלב העלייה לאוויר
- פתרון בעיות שמתגלות
- סיוע למשתמשים ול-SPOC
gap analysis
- בחינת תכולת היישום
- Finding gaps between business requirements and the standard system
- Define implementation steps
- Building a budget and schedul
e - ROI analysis
- הוכחת היתכנות (במידת הצורך)
יישום
- קונפיגורציה והגדרות
- טעינת נתונים
- קסטומיזציה
- פיתוח (הכרחי לעליה לאוויר)
- הדרכות (אנשי מפתח)
- Conference Room Pilot
וולידציה
עלייה לאוויר
- ליווי הארגון בשלב העלייה לאוויר
- פתרון בעיות שמתגלות
- סיוע למשתמשים ול-SPOC
gap analysis
- בחינת תכולת היישום
- Finding gaps between business requirements and the standard system
- Define implementation steps
- Building a budget and schedul
e - ROI analysis
- הוכחת היתכנות (במידת הצורך)
Implementation and development on demand, support and maintenance
An advanced consulting, service and support center for Leyline Tech customers (SLA agreement) by a team of functional and technical experts, who provide a digital response (using the Odoo Help Desk system) and telephone if necessary during working hours (9:00 - 17:00).
The answer was given by a local team in the Hebrew language for the following topics:
Help Desk- On Going Support
Service and support calls
Answering occasional questions, solving problems that prevent regular operation of the system, or responding to situations where the system is not working properly.
The support team helps, guides or locates the source of the problem and tries to reproduce it in a neutral environment (in a general environment outside the customer's site) and provides a brief explanation, a proposal for a solution or a reference to the relevant information.
If necessary and in coordination with the customer, appropriate actions will be taken:
- Configuration update
- Finding a workaround for the problem that prevents the system from working properly
- Opening a call in the Odoo service and contacting the care provider
Version upgrade
The Odoo company releases new versions (major release) once a year, in order to enjoy the new applications and improvements in the new version, we perform an upgrade process from the existing client version to the new version. The upgrade process includes the following steps:
- Upgrade of the client's dedicated developments to the new version
- Upgrading the database (the data) to the data structure of the new version - with the help of the Odoo upgrade script with the addition of a dedicated script built for the client and suitable for the dedicated developments carried out for him.
- Perform normality tests of the upgraded system by the Layline team.
- Validity tests by the client - comprehensive testing of all processes with key users in the organization.
- Carrying out an upgrade of the operational system after confirmation that the processes are working properly and with advance coordination of the appropriate date for the conversion.
As part of the upgrade process, we examine the dedicated developments against the new features and examine whether there is still a need for the dedicated development carried out.
In any case, the recommendation is to upgrade every second version at least (that is, not stay more than 2 versions behind)
Technical support and maintenance
In situations where the intervention of a development person is necessary, the support team performs a professional analysis of the problem (testing the code, the server, logs and the database) and acts accordingly:
- Technical actions to solve a standard problem or operational error of the client (such as: server operation)
- Dealing with integration failures with external systems
- Fixing a fault or bug in dedicated development carried out for the customer
Implementation and development on demand
As the organization progresses and the system also enables the implementation of additional applications, we provide implementation and training services at the customer's request, such as:
- Carrying out training for a new employee or training on a process that has not been used before
- Implementation of a new application in the organization in an experimental environment and in the true environment of the organization
- Characterization and development of a new business requirement
localization
Localization and Israeli modules of Layline Tech
Full Israeli accounting (basic localization)
Support for legal requirements for bookkeeping, including:
- לוח חשבונות סטנדרטי ומיסים
- Accounting documents (invoices, receipts)
- Currency exchange rate update / Bank of Israel
- Connecting to banks in Israel / receiving bank statements
- מס"ב ספקים / לקוחות
- חיבור למערכת 1000
- ממשק למערכת שכר, דוח מע"מ / איחוד עוסקים
- ניכוי מס במקור ודוחות ניכוי
- דוחות (כולל דוח אחיד), תרגום לעברית
- Maintenance and version upgrades up to 2 versions back
Israeli modules (advanced localization)
- Digitally signed invoice
- Additional payment methods (such as: online credit, EMV at the cash register, checks)
- הדפסת צ'קים
- Credit adjustments
- Point of Sale
- הדפסת מדבקות
- ממשק למרכזיה טלפונית
- Maintenance and version upgrades up to 2 versions back
- For some of the features of the extended localization, third-party components must be purchased
Special modules
חשבוניות ישראל – מספר הקצאה מרשות המיסים
Special modules
חשבוניות ישראל – מספר הקצאה מרשות המיסים
Designing and building websites
3 | Wireframes
ניצור מבנה עקבי לכל אתר על ידי מינוף הכוח של אבני הבניין של Odoo.
5 | פיתוח
ניצור אתר אינטרנט מותאם אישית לצרכי הלקוח, המשולב עם חבילת האפליקציות של Odoo.
4 | עיצוב
המעצבים שלנו ייצרו עיצוב מהמם וייחודי לאתר שלך שמייצג את זהות המותג שלך.
6 | טסטים
יחד נוודא שהאתר שלכם עובד בכל פלטפורמה ושהכל מוצג ומתפקד כמו שצריך.
1 | פגישת התנעה
נגדיר את יעדי האתר שלך עם המעצב האישי שלך. נבין אילו פיצ'רים רלוונטים עבורך
8 | הדרכה
לאחר שערכת הנושא של האתר תושלם, נכשיר אותך להשתמש בבונה האתרים. כך תוכל לעדכן בקלות מבצעים ואירועים חדשים.
כמובן שאנחנו זמינים לשאלות ותמיכה בכל עת.
7 | הטמעה
המומחים שלנו יעזרו לך להקים את החנות המקוונת שלך עם המוצרים שלך, מחירונים ועוד ...
2 | מפת אתר
נקבע היררכיה ברורה עבור תוכן האתר שלך כדי ליישר עיצוב, פיתוח וקידום אתרים.
3 | Wireframes
ניצור מבנה עקבי לכל אתר על ידי מינוף הכוח של אבני הבניין של Odoo.
5 | פיתוח
ניצור אתר אינטרנט מותאם אישית לצרכי הלקוח, המשולב עם חבילת האפליקציות של Odoo.
4 | עיצוב
המעצבים שלנו ייצרו עיצוב מהמם וייחודי לאתר שלך שמייצג את זהות המותג שלך.
6 | טסטים
יחד נוודא שהאתר שלכם עובד בכל פלטפורמה ושהכל מוצג ומתפקד כמו שצריך.
1 | פגישת התנעה
נגדיר את יעדי האתר שלך עם המעצב האישי שלך. נבין אילו פיצ'רים רלוונטים עבורך
8 | הדרכה
לאחר שערכת הנושא של האתר תושלם, נכשיר אותך להשתמש בבונה האתרים. כך תוכל לעדכן בקלות מבצעים ואירועים חדשים.
כמובן שאנחנו זמינים לשאלות ותמיכה בכל עת.
7 | הטמעה
המומחים שלנו יעזרו לך להקים את החנות המקוונת שלך עם המוצרים שלך, מחירונים ועוד ...
2 | מפת אתר
נקבע היררכיה ברורה עבור תוכן האתר שלך כדי ליישר עיצוב, פיתוח וקידום אתרים.
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